When you request auto transport services,
we begin by gathering all the necessary information such as the make and model
of your vehicle, pick-up and delivery locations, and desired pick-up and
delivery dates. Our team then provides you with a quote and works with you to
schedule the best time for your vehicle to be picked up. We will keep you
informed throughout the entire process and once your vehicle is picked up, we
will transport it to the designated location in a safe and efficient manner.
Our goal is to make the process as stress-free and seamless as possible for
Certainly! We provide a door-to-door
service, which involves picking up your vehicle from your location and
delivering it to your specified destination. This makes the entire process
convenient and hassle-free for our customers. However, the availability of this
service and the associated fees may vary depending on the locations involved.
Therefore, it is advisable to inquire about door-to-door service when you
obtain a price quote from your chosen auto transport provider.
Auto transport services can typically
transport a wide range of vehicles, including cars, trucks, SUVs, motorcycles,
vans, RVs, boats, ATVs, classic/exotic cars, military vehicles, construction
equipment, and more. The exact types of vehicles a company can handle may vary,
so it's essential to discuss your specific needs with the chosen transport
During transportation, we understand that
accidents or damage can occur that may lead to financial losses. That's why we
assign drivers who have insurance coverage of up to $1,000,000 to provide
adequate protection. This coverage protects against any loss or damage that may
occur during transportation, giving you peace of mind.
Shipping a vehicle can be a significant expense,
and the cost of the shipment can vary depending on various factors. The
distance between the pickup and delivery locations is one of the most crucial
factors affecting the cost. The longer the distance, the higher the cost of
shipping. Another factor is the type of vehicle being shipped. The size,
weight, and type of vehicle can all impact the cost.
The method of transportation also plays a
role in determining the cost. For instance, if you opt for an enclosed carrier
or a more specialized transport service, you can expect to pay more.
The urgency of the shipment can also impact
the price. If you need your vehicle shipped as soon as possible, you may have
to pay more for expedited shipping.
Lastly, the season and demand can impact
the cost. For example, during peak demand seasons or holidays, the cost of
vehicle shipment may increase due to increased demand
When getting your vehicle ready for
transportation, it's important to follow a few steps to ensure everything goes
smoothly. Start by cleaning your car and taking photos of any existing damage.
This will help you have a record of the condition of your vehicle before it's
shipped. Next, remove any personal items and make sure that the fuel level is
at around a quarter of a tank. Check for leaks and disable any alarms that your
car may have. If your vehicle has any specific requirements, be sure to
communicate them with BAH Logistics. It's also a good idea to remove any custom
accessories that could be damaged during transportation. Lastly, provide a
spare key and be prepared to sign the bill of lading when the time comes.
Our payment process consists of two parts.
The first payment is required upon assigning a driver for the pick-up, and the
second payment is due when the driver delivers the item. Both payments are
included in the quoted amount and are divided into two parts to make the
process more manageable.
It is not mandatory for the customer to be
present during transportation. However, you may designate authorized
representatives to be present on your behalf. These representatives must be
able to sign the proof of inspection and the BOL (bill of lading).
If your vehicle is larger than the standard
size or has modifications, don't worry, we can still help you with your
shipment. However, please note that the cost of our services may slightly vary
from the original quote to cater to the specific requirements of your unique
When a carrier experiences delays or
problems during transit, they will inform you of the situation and work on
resolving it as quickly as possible. This might include rescheduling the
delivery or offering compensation for significant delays. It's important to
maintain open and clear communication with the carrier during these situations
to ensure a smooth resolution.
If you need to change the destination or
addresses after the transportation has been scheduled, it is possible to do so.
However, please keep in mind that if there is a significant distance difference
between the original and new destination, the arrangements may need to be
altered. In such cases, it is advisable to inform us as soon as possible. We
will work with you to make the necessary changes to the transportation
arrangements and ensure that your shipment is delivered safely and on time.
Please note that any changes made to the transportation arrangements may result
in additional fees or charges.
As per the regulations, you are permitted
to store personal items inside your vehicle as long as they do not exceed 150
pounds in weight and are placed below the window level. Please note that any
items protruding from the vehicle or obstructing the driver's view are strictly
prohibited and may result in a penalty. It is also advised to properly secure
the items to prevent them from moving around while driving, which could cause
damage to the vehicle.
If you find yourself unsatisfied with the
service provided, we understand that it can be frustrating. We are committed to
ensuring that every customer is happy with their experience, so we want to work
with you to resolve any issues that may arise.
will listen carefully to your feedback and work with you to find a satisfactory
Yes, our customers are our utmost priority.
We offer competitive discounted quotes that encompass all necessary
arrangements and are aligned with market prices.