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How Does Vehicle Transport Works with BAH Logisitcs
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Fast Shipping
On-Time Delivery
Nationwide Coverage
Cross Country Shipping
Support Team
Available support team
Secure Shipping
All-in-One Insurance Included
The Process
Your Vehicle Shipped in 3 Steps
No complicated paperwork, no surprises. Here is how it works from start to finish.
1
Step One
Get Your Free Instant Quote
Enter your vehicle type, pickup location, and delivery destination into our online form. You will receive a no-obligation quote instantly, with full pricing and no hidden fees. For the most accurate rate, make sure all vehicle details are entered correctly including make, model, and any modifications.
Takes less than 2 minutes to complete
Insurance coverage is included in your quote at no extra cost
No obligation to book after receiving your quote
Military and PCS discounts applied automatically where eligible
2
Step Two
We Assign and Confirm Your Carrier
Once you book, our logistics team matches your vehicle to a verified, insured carrier from our trusted network. You will receive confirmation of your assigned carrier along with a pickup window so you know exactly when to expect them. Our team stays in contact with you throughout this process.
All carriers are FMCSA registered and fully insured
You receive a certificate of insurance upon booking confirmation
Typical pickup window is 1 to 5 business days from your requested date
Our team is available 24/7 to answer questions before pickup
3
Step Three
Pickup, Transport, and Delivery
Your carrier arrives at the agreed location, completes a thorough vehicle inspection with you, and documents all existing condition notes on the Bill of Lading. Your vehicle is then loaded and secured for transport. As the driver approaches your delivery destination, they will contact you directly to coordinate the final handover. You inspect the vehicle one more time and sign off once everything looks good.
A joint vehicle inspection is completed at pickup before loading begins
All existing scratches, dents, and marks are recorded on the Bill of Lading
You are contacted directly before delivery to coordinate timing
Final inspection is completed at delivery before you sign off
Shipping Timelines
How Long Does Shipping Take?
Timelines vary by distance and route. Here is a practical reference so you can plan your move around your delivery window.
Short Distance
3 to 5 days
Under 500 miles. Best for regional moves or nearby base relocations.
Medium Distance
5 to 8 days
500 to 1,500 miles. Covers most domestic PCS routes.
Cross-Country
7 to 14 days
1,500 to 3,000 miles. Coast-to-coast and long-haul relocations.
Book in Advance
3 to 4 weeks
Recommended lead time, especially during peak PCS season May through August.
What to Expect
No Surprises. Complete Transparency.
Here is what makes the BAH Logistics experience different from the moment you book to the moment your car arrives.
A Written Quote with No Hidden Fees
Every quote includes the base transport rate, insurance, and any applicable surcharges. What you see is what you pay. No surprises at pickup or delivery.
Insurance Coverage from Day One
All carriers in our network carry both liability and cargo insurance. Your certificate of insurance is sent to you immediately upon booking so you have it on file before your vehicle is ever loaded.
Proactive Communication
You will not be left wondering where your vehicle is. Our team provides daily updates and your driver contacts you directly before delivery to coordinate timing.
Two Vehicle Inspections
A joint inspection happens at both pickup and delivery. Any existing condition is documented at the start, so there is a clear record if anything needs to be reviewed upon arrival.
Military Move Experience
We understand PCS timelines, base access requirements, and the pressure of reporting dates. Our team has helped thousands of military families ship their vehicles with confidence.
Flexibility When Orders Change
PCS timelines shift. If your pickup date changes or your orders are amended, we work with your schedule rather than locking you into rigid terms that do not fit military life.
Before Pickup
How to Prepare Your Vehicle
A few simple steps before your carrier arrives will protect your vehicle and prevent delays on the day of pickup.
Vehicle Preparation
- Keep fuel at a quarter tank or less to meet carrier requirements and reduce weight
- Remove all personal belongings from the vehicle as they are not covered by transport insurance
- Retract or remove custom accessories such as antennas, roof racks, or spoilers
- Disable toll tags and parking passes to prevent accidental charges during transit
- Check the battery and tire pressure so the car can be loaded without delays
Documentation and Protection
- Take timestamped photos of all angles of your vehicle before the carrier arrives
- Review the Bill of Lading carefully and ensure every existing mark or dent is noted before you sign
- Confirm your insurance certificate is on file and review the coverage amount
- Keep a spare key available; never hand over your only set
- Inspect the vehicle thoroughly at delivery before signing the final paperwork
Common Questions
FAQs on How We Ship Cars
Answers to what most customers ask before booking.
Personal items left inside the vehicle are not covered by the carrier's cargo insurance. If the carrier finds excess weight from belongings, they may ask you to remove them before loading. It is best to keep the vehicle empty, or limit any items to a small bag in the trunk that does not exceed 100 lbs.
Every carrier in our network carries cargo insurance. If damage occurs during transport, the Bill of Lading completed at pickup is your primary document for filing a claim. It is essential to note all pre-existing marks at pickup and to inspect the vehicle carefully at delivery before signing off. If new damage is found, note it on the delivery receipt before signing and contact our support team immediately.
Yes, we strongly recommend that you or a trusted representative be present at both pickup and delivery. The joint vehicle inspection and Bill of Lading signing require someone to represent the vehicle owner. If you cannot be present, a designated person with your authorization can handle both handovers on your behalf.
We recommend booking 3 to 4 weeks before your requested pickup date. During peak PCS season from May through August, earlier is strongly advised as carrier availability tightens and prices rise with demand. Getting a quote costs nothing and locks in your rate, even if your exact move date is not yet confirmed.
Open transport is the most common and cost-effective method. Your vehicle is loaded onto an open carrier alongside other vehicles, which means it is exposed to weather and road debris during transit. Enclosed transport places your vehicle inside a fully covered trailer, providing maximum protection. Enclosed carriers are recommended for luxury, classic, exotic, or high-value vehicles where additional protection justifies the higher cost.
Yes. We understand that military reporting dates are not flexible. When you book, let our team know your reporting date and we will work backward from there to ensure your vehicle arrives in time. Booking as early as possible gives us the most flexibility to match you with a carrier that fits your timeline.
