Answers for your Transportation Concerns and Challenges
OVERVIEW
A) How long will it take for my vehicle to be delivered?
2) Updates:
A) Can I get updates on my vehicle during transportation?
B) Is my vehicle insured during transportation?
A) How do you ensure the safety of my vehicle during transportation?
A) Can I cancel my transportation order?
A) Do I need to be present for the pickup and drop-off of my vehicle?
1-Delivery Times:
A) How long will it take for my vehicle to be delivered?
Delivery times can vary depending on many factors such as distance, weather conditions, and any unforeseen circumstances. However, we always strive to deliver your vehicle in a timely and efficient manner.
2-Updates:
A) Can I get updates on my vehicle during transportation?
Yes, we provide regular updates on the status of your vehicle during transportation. You can also reach out to our customer support team for any additional information or concerns. In all cases, you will not be kept in the dark.
B) Is my vehicle insured during transportation?
Yes, we always locate carriers with up to $1,000,000 insurance coverage, ensuring that your vehicle will be fully insured during transportation. In the unlikely event of any damage, to ensure full reimbursement, everything must be discussed upon delivery, please report to BAH Logistics at (818) 392-8977, and one of our representatives will help and resolve your case.
3-Safety Measures:
A) How do you ensure the safety of my vehicle during transportation?
We take all needed safety measures to make sure that your shipment is transported safely and securely. This includes proper loading and unloading procedures, and regular inspections.
4-Cancellation:
A) Can I cancel my transportation order?
Yes, you can cancel your transportation order at any time by providing a valid reason. However, please note that cancellation fees may apply depending on the timing and the case of your cancellation.
5-Pickup and Drop-off:
A) Do I need to be present for the pickup and drop-off of my vehicle?
Yes, you or an authorized representative must be present for the pickup and drop-off of your vehicle. This is to ensure that the vehicle is handed over to the correct person and to verify its condition.
We hope these additional answers have helped address any further concerns you may have had about auto transportation. If you have any further questions, please feel free to reach out to our customer support team.
